Job DevOps Support Officer, Canberra City

Together we shape thriving communities, public spaces, places and economies.

• Join our team to experience a dynamic role in IT operations
• Ongoing full-time opportunity
• Office location –Parramatta preferred, various NSW locations considered upon application
• Salary relative to experience and ranges from $99,938.00 to $110,271.00 plus super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

Join the Department of Planning, Housing and Infrastructure (DPHI) as a DevOps Support Officer, where you will play a key role in supporting our hybrid cloud infrastructure and IT operations. You will contribute to the installation, maintenance, and monitoring of geographically dispersed systems, assist with proactive upgrades, and deploy code-driven cloud infrastructure. Your work will support both business-as-usual (BAU) activities and strategic initiatives, ensuring seamless service delivery across the organisation.

This role offers a dynamic environment with diverse challenges where you’ll provide services to multiple business areas with competing demands, navigate the complexities of a public sector organisation, and build strong relationships across the DPHI Cluster. This is a wonderful opportunity for you if you have experience in cloud hosting, security, or software engineering, or enjoy solving problems in a collaborative setting.

For more information read the full Role Description: DevOps Support Officer

What you will bring to the role

• Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members.
• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations.
• Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment.
• Strong teamwork and collaboration skills, with a willingness to contribute to group efforts and support colleagues in achieving objectives.
• High level administrative skills with the ability to prioritise tasks and competing demands.
• Outstanding stakeholder engagement skills, fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.
• Proficient in monitoring infrastructure performance and ensuring service delivery standards are met consistently.
• Experienced in conducting system tests and contributing to the resolution of technical issues efficiently

Key knowledge and experience

• Key knowledge and experience in relevant hosting technologies that includes VMware, Microsoft Azure and Amazon Web Services would be advantageous.
• Demonstrated experience working in technical ICT environments with a focus on cloud hosting, security, and/or software engineering preferable

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday, 10 August 2025 at 11:55PM

Should you require further information about the role please contact Jim Mott on Write to the company

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via Write to the company or (02) 63637676​ - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.