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The Director of Data Products and Support is a key leadership role within the Business Intelligence and Data Hub, responsible for driving continuous improvement and support for data products within the Enterprise Data Platform (EDP). This position oversees the team that maintains and enhances data products used by reporting and analytics teams across both Digital Canberra (DCBR) and Canberra Health Services (CHS).
Under broad direction from the Senior Director, the Director of Data Products and Support is responsible for:
- Providing leadership and management to the development and ongoing management of data products within the Enterprise Data Platform (EDP).
- Leading and managing a team of data engineers and specialists, overseeing daily operations, setting performance expectations, and fostering a high-performing, engaged team culture aligned with HR best practices.
- Providing strategic leadership and effective management of the Data Products and Support team, driving high performance, ensuring adherence to policies, processes, and governance frameworks, and fostering a culture of innovation, continuous improvement, and best practice delivery.
- Ensuring data lineage, quality, and consistency across all data products by collaborating closely with the Data Architecture team to align data models with Enterprise Data Platform (EDP) standards and governance frameworks.
- Collaborating with the teams responsible for gathering requirements and manage the translation into technical specifications and as-built solution documentation.
- Providing technical guidance and support to users of data products.
- Identifying opportunities to enhance existing data products and processes through automation, optimization, and innovation.
- Documenting and reviewing the status of tasks and issues on an ongoing basis including participating in meetings and preparing documentation for ongoing governance committees.
- Supporting the Senior Director in all aspects of data and reporting services for DCBR, CHS and Health & Community Services Directorate.
- Undertaking other duties appropriate to this level of classification that contribute to the division or directorate.
Eligibility/Other Requirements:
- Minimum of five years’ experience working in a field relevant to this role, including hands-on data and engineering and/or development.
- Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.
- This role requires you to obtain and maintain an Australian Government NV1 security clearance, which will be sponsored by the DCBR. In order to be eligible for an NV1 security clearance, you must be an Australian citizen. If you are not successful in obtaining a Security clearance, your employment in the role will not commence. If already commenced, your employment will be terminated.
Note: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
How to Apply: Please submit a maximum two-page pitch providing examples demonstrating your suitability against the Selection Criteria of the Position Description. Please also provide a current curriculum vitae, including two referees.
Applications should be submitted via the Apply Now button below.
Digital Canberra
Digital Canberra was established on the 1 July 2025, amalgamating positions which previously were advertised under Chief Ministers and Economic Development Directorate and ACT Health Directorate.
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